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This Privacy Policy explains how 1001287453 Ontario Inc o/a Prestige Grounds Crew collects, uses, stores, and protects personal information submitted through our website or provided when you contact us.

1. Who We Are

Business Name: 1001287453 Ontario Inc o/a Prestige Grounds Crew
Address: 2425 Matheson Blvd E, 8th Floor, Mississauga, ON L4W 5K4
Phone: 647-966-0206
Email: info@prestigegroundscrew.com
Website: https://www.prestigegroundscrew.com

Prestige Grounds Crew provides seasonal grounds maintenance services, including landscaping, snow clearing, and ice management.

2. Information We Collect

We may collect personal information when you:

  • Fill out a contact form
  • Request a quote
  • Call, email, or message us
  • Interact with our website
  • Become a customer or request service information

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Property address or service location
  • Message details
  • Service interests
  • Business or property information
  • Any other information you choose to provide

We may also collect basic website usage information, such as IP address, browser type, pages visited, and general website activity through analytics tools or cookies.

3. How We Use Your Information

We use personal information to:

  • Respond to your inquiries
  • Provide quotes or service information
  • Schedule services
  • Communicate with you about your request
  • Manage customer relationships
  • Improve our website and services
  • Maintain business records
  • Meet legal, regulatory, or insurance requirements

We do not sell your personal information.

4. Contact Forms

When you submit a contact form on our website, we collect the information you provide so we can review your request and respond.

Submitting a form does not create a service agreement. A formal quote, approval, or written agreement may be required before services begin.

5. Email and Marketing Communications

If you choose to receive updates, promotions, or service-related messages from us, we may contact you by email, phone, or other communication methods.

Where required, we will follow Canada’s Anti-Spam Legislation requirements, including providing identification information and an unsubscribe option for commercial electronic messages.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or by contacting us at info@prestigegroundscrew.com.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and support marketing or analytics.

Cookies may help us understand which pages visitors view, how they interact with the site, and how we can improve the user experience.

You can adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

7. Sharing Personal Information

We may share personal information only when necessary, such as with:

  • Service providers who help operate our website or business
  • Contractors or team members involved in delivering services
  • Payment, accounting, legal, or insurance providers
  • Government, regulatory, or legal authorities when required by law

We require reasonable safeguards when working with third parties that handle personal information on our behalf.

8. How We Protect Personal Information

We use reasonable physical, administrative, and technical safeguards to protect personal information from unauthorized access, use, loss, disclosure, or alteration.

However, no online system, email system, or website can be guaranteed to be completely secure.

9. Retention of Personal Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, business records, legal requirements, tax records, insurance purposes, or dispute resolution.

When personal information is no longer needed, we will delete, anonymize, or securely dispose of it where appropriate.

10. Accessing or Correcting Your Information

You may contact us to request access to your personal information or to ask that inaccurate information be corrected.

We may need to verify your identity before responding to your request.

11. Your Consent

By submitting personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent, subject to legal or contractual restrictions. If you withdraw consent, we may not be able to provide certain services or respond to certain requests.

12. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

1001287453 Ontario Inc o/a Prestige Grounds Crew
2425 Matheson Blvd E, 8th Floor
Mississauga, ON L4W 5K4
Phone: 647-966-0206
Email: info@prestigegroundscrew.com

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